At Blue Gems, our goal is to deliver an unparalleled experience for every guest. To customize your visit, we will contact you several weeks before your arrival to gather essential details about your trip, including the number of guests and their age range. This information helps us provide tailored recommendations for activities and services, and is also used to confirm your reservation.To facilitate smooth communication, you agree to receive text messages, emails, and phone calls from us both prior to and following your reservation. By agreeing to this rental agreement, you authorize Blue Gems to use these methods to communicate with you.Please ensure that you respond to our communications at least 48 hours before check-in. If we do not receive a response within this timeframe, Blue Gems reserves the right to cancel your reservation due to insufficient communication.