Privacy Policy

At Blue Gems, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you share with us through our website, booking systems, and communication channels.


1. Information We Collect

We may collect the following types of data:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Mailing or billing address

  • Payment information (processed securely by trusted third parties)

  • Government-issued ID (if required for verification)

Booking & Preferences

  • Property selection and dates

  • Guest count and special requests

  • Communication records (email or chat)

Technical Data

  • IP address

  • Browser type and version

  • Device data

  • Usage and interaction data (via cookies and tracking tools)


2. How We Use Your Information

We use your information to:

  • Confirm and manage reservations

  • Provide personalized guest support

  • Send booking confirmations and updates

  • Improve our website and services

  • Send promotional emails (only with your consent)

  • Comply with legal obligations


3. When We Share Your Information

We do not sell or rent your data. Your information may be shared only with:

  • Payment processors and third-party booking platforms

  • Service providers (e.g., cleaners, maintenance teams)

  • Government authorities when legally required

  • Property owners if necessary to fulfill your booking

All partners must adhere to our data protection standards.


4. Your Rights

You may request to:

  • Access the personal data we hold about you

  • Correct or update incorrect information

  • Delete your information (subject to legal exceptions)

  • Unsubscribe from marketing emails anytime via the link provided

To make a request, email us at [email protected].


5. Data Security

We implement strict measures to protect your data, including SSL encryption, secure data storage, and limited access protocols. While we work hard to secure your information, no method of transmission online is 100% foolproof.


6. Cookies and Tracking

We use cookies and tracking tools to improve your experience and analyze traffic. You may disable cookies via your browser settings. Learn more in our [Cookie Policy].


7. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. Our services are intended for adults and families with adult consent.


8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites.


9. Policy Updates

We may update this Privacy Policy periodically. Any revisions will be reflected on this page with a new effective date. Continued use of our services after updates constitutes acceptance.


10. Contact Information

For any questions or requests related to this Privacy Policy, contact us:

Blue Gems
📍 Orlando, FL 32804
📞 +1 (407) 603−3082
📧 [email protected]

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